Total Quality Paralysis Essay

Many European organizations still believe that the quality is much too costly to achieve and difficult to justify. Some of the old-fashioned British organizations still think that, beyond a certain point, investing in quality is no longer profitable and is subject to the loss of diminishing returns, i. e. the cost of eliminating all errors cannot be justified by the savings made. Such thinking fails to see quality as a strategic issue and fails to understand that the quality is a much broader issue than just making the product properly.

The consequences of such a miopic approach may be the loss of customer goodwill, and loss of market share. However, those organizations who have achieved quality excellence will tell you that the increased productivity and reduced cost from quality production processes or service operations almost adequately cover the investment required by the organization. Another general misunderstanding about the quality is that it is only concerned with objects.

This is not true, as we know that banks, hotels and retail shops have already recognized the fact that the quality of service is a crucial factor in the customer’s decision to be a regular customer. Manufacturing companies are also beginning to understand the necessity of quality of service to retain customers, and need of well-trained, obliging and well-informed staff to maintain the quality of service.

It is not only the person with the direct involvement with the customer that has to demonstrate these qualities, but also the other host of support persons who must have the same goals of fulfilling the customer’s needs (Beer et al 1990). Overcoming these misunderstandings requires a proper structure of quality management development and can be obtained by the ‘Total Quality Management’ approach which is both a practical working process and a quality philosophy for the organizations committed to growth and survival.

From the outset the total quality management approach starts with the vision that a concentrated management action can improve the quality of services and products of the organization, at a very competitive cost satisfying customer’s need and increasing the market share. This increased market share will be stable because it has been earned with the help of solid customer’s goodwill and not by gimmicky advertising. To develop the total quality management process the organization has to be guided through the seven basic rules of action and is given by the following principles and actions:

The rewards of establishing a quality company are immense. Look at the growth, profitability and image of Marks & Spencer and British Airways through focusing on quality. Any company in any industry can follow their path and share their success provided its management is serious about meeting customer requirements. Total quality management is the route to creating a quality company and requires complete commitment and dedication from the top.

It also requires strength of leadership and willingness to listen and learn and accept suggestions from wherever they come and to make changes. To start with, a Managing Director will find the task of quality improvement across the whole company daunting and he will get very little comfort from the teachings of the quality gurus. Just deciding where to begin is so difficult that they may never get off the starting block. The condition is so common it even has a name ‘Total Quality Paralysis’! However, how to overcome total quality paralysis can be seen in the following section.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with MyHomeworkGeeks
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Business and administrative studies
great job as always
Customer 452773, February 26th, 2023
Social Work and Human Services
Great work I would love to continue working with this writer thought out the 11 week course.
Customer 452667, May 30th, 2021
Great job
Customer 452773, February 13th, 2023
Business and administrative studies
Customer 452773, March 3rd, 2023
thank you so much
Customer 452749, June 10th, 2021
Thank you for your hard work and help.
Customer 452773, February 13th, 2023
Thank youuuu
Customer 452729, May 30th, 2021
Business and administrative studies
Thank you
Customer 452773, March 19th, 2023
Looks great and appreciate the help.
Customer 452675, April 26th, 2021
Criminal Justice
The paper was not accused of plagiarism and was written very well. I will let you know the grade once it is graded. Thank you
Customer 452671, April 26th, 2021
Thank you!!! I received my order in record timing.
Customer 452551, February 9th, 2021
Criminal Justice
This has been the greatest help while I am recovering from an illness. Thank your team so much.
Customer 452671, May 2nd, 2021
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat

Sometimes it is hard to do all the work on your own

Let us help you get a good grade on your paper. Get professional help and free up your time for more important courses. Let us handle your;

  • Dissertations and Thesis
  • Essays
  • All Assignments

  • Research papers
  • Terms Papers
  • Online Classes


eskişehir escort
- Korsan taksi Antalya


eskişehir escort
- Korsan taksi Antalya