Employee burnout is prevalent in the workplace. It is a problem that every busy professional encounter and should be addressed in every organization. Employee burnout is now considered a crisis in the American workforce. A nationwide study conducted by Kronos Incorporated in the Employee Engagement Series, 95 percent of the 614 Human resources leaders agreed that employee burnout had impacted their organizations. It was identified that “unfair compensation (41 percent), unreasonable workload (32 percent), and too much overtime / after-hours work (32 percent) are the top three contributors to burnout; talent management, employee development, and leadership that should be in their control, including poor management (30 percent), employees seeing no clear connection of their role to corporate strategy (29 percent), and a negative workplace culture (26 percent) are also key burnout factors; and insufficient technology for employees to do their jobs was identified by 20 percent of HR leaders as another primary cause of burnout” (Gouthro, 2017).
According to Maslach et al. (1996), staff burnout is a condition of emotional exhaustion (feeling emotionally drained and exhausted by one’s work), depersonalization (negative or very detached feelings toward clients or patients), and reduced personal accomplishment (evaluating oneself negatively and feeling unsatisfied with positive job performance and achievements). Work-related stress is the leading workplace health problem and a major occupational health risk (CDC, 2017). Employees exposed to stress and burnout can lead to a more serious problem that will affect the organization like low productivity, low staff morale and worst, employee illnesses. Researchers showed that “
Goh, J. (2015). National Health Costs could decrease if Managers reduce Work Stress. Retrieved from https://hbswk.hbs.edu/item/national-health-costs-could-decrease-if-managers-reduce-work-stress
Gouthro, D. (2017). The Employee Burnout Crisis: Study Reveals Big Workplace Challenge in 2017. Retrieved from https:// C., Jackson, S. E., & Leiter, M. P. (1996). Maslach Burnout Inventory Manual (3rd ed.). Palo Alto, CA: Consulting Psychologists Press References:
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